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FAQ

Questions

Answers

1. How often are updates?

RawCityTwinks will release new content each Sunday morning.

2. How do you download the movies?

Login to your account. Click on the movie you want to view or download. Click on the download drop-down menu. Click on the file you want to download Right click and save link as... This will initiate the download to your computer or device.

3. BreedItRaw Scenes?

Yes some of our starting lineup includes a few scenes from our affiliate site BreedItRaw.net which features "twinks" who you will most likely see on our new site. All future events are exclusively featured for RawCityTwinks.com

4. How Do I Model for RawCityTwinks?

We are always looking for hot guys, especially those sexxi youthful twinks and strong aggressive tops to be featured in our exclusive films. http://www.rawcitytwinks.com/tour/application/

5. How do I cancel?

To cancel your membership please visit our authorized payment processors SEGPay or CCBill and lookup your transaction. Once your purchase is located, you can select to cancel your account. You will receive on-page confirmation as well as an email confirming that your account has been cancelled.

6. How can I confirm that my account has been cancelled?

Upon successful cancellation of your account, you will receive a confirmation email at the email address you used during signup. If you did not receive the confirmation email or don’t have access to the email address on file, you may visit our authorized payment processors SEGPay or CCBill and lookup your transaction. You will see whether it shows a status of active or cancelled/expired.

7. I don't recognize some of the charges on my credit card statement.

We provide discreet billing for our customers. This means the description of transactions will not show the name of the site you purchased from. Your charges will show up as SEGPAY.COM*Andomark or CCBill.com *elxcomplete. When you signed up, you were sent a welcome email with your signup details and/or purchase information. To lookup a transaction please visit our authorized payment processors SEGPay or CCBill.

8. I forgot my password, how do I reset or retrieve it?

In order to retrieve or reset your password, please visit the site you originally signed up on, click the members or login link and then click the "Forgot Password?" link on the login page. You will be asked to provide the email address you used to sign up to the site. Your password will be e-mailed back to you. If you aren't receiving your password via email, be sure to check your email account's spam folder. If you need a password reset, please email the web site's technology provider cs@elxcomplete.com

9. How do I contact customer service?

For general web site technical or purchase-related help please email cs@elxcomplete.com